How Heineken Controls Quality in the Supply Chain
How Heineken Controls Quality in the Supply Chain
Heineken improved supply chain quality by implementing a centralized Statistical Process Control (SPC) system that collects and analyzes quality data from packaging suppliers before shipments arrive. Instead of requiring suppliers to use the same software, standardized certificates of analysis are automatically imported into a central database, giving quality teams real-time visibility into incoming materials and enabling preventive action before production is affected. The approach strengthened supplier collaboration, reduced scrap and downtime, accelerated audits through automated traceability, and created a foundation for advanced analytics by linking supplier quality directly to manufacturing performance across a global supply chain.
