Putting Trust First: 5 Best Practices for Governing Workplace AI
Putting Trust First: 5 Best Practices for Governing Workplace AI
Workday argues that as AI expands from predictive tools to generative and autonomous agents, organizations need stronger, practical governance to maintain trust and accountability. Its updated workplace AI framework emphasizes shared responsibility between AI developers and deployers and outlines five practices: govern risk throughout the AI lifecycle; test for bias and comply with nondiscrimination laws; provide meaningful transparency about AI systems; protect personal data and secure AI agents against emerging threats; and establish human oversight based on risk. The goal is to let organizations capture AI’s productivity and workforce benefits while ensuring innovation does not outpace safeguards, accountability or employee trust.
