Unified Endpoint Management (UEM) solutions offer a comprehensive platform to manage, secure, and monitor all connected devices within an organization, including desktops, laptops, mobile phones, and IoT devices. As the modern workforce becomes increasingly mobile and distributed, the need for effective endpoint management grows. This checklist will guide you through key features, evaluation criteria, and best practices for selecting the right endpoint management solution for your organization._
Types of UEM Solutions
When selecting a Unified Endpoint Management (UEM) platform, it’s essential to understand the different types of solutions available and how they cater to your organization’s specific needs:- Cloud-Based UEM Solutions: Cloud-based UEM solutions are hosted and managed by the vendor, allowing IT teams to manage devices remotely through a web interface. These platforms offer flexibility, automatic updates, and scalability, making them ideal for organizations with distributed workforces or those looking to reduce infrastructure costs.
- Integrated Payroll Systems: These solutions integrate with other business management systems, such as HR, accounting, and ERP platforms. They provide a seamless flow of data between payroll and other departments, improving efficiency and reducing data entry errors.
- Hybrid UEM Solutions: Hybrid UEM solutions offer a combination of cloud-based and on-premises functionalities. This option provides the flexibility of cloud management while allowing critical data to remain on-premises, making it ideal for organizations with a mix of local and remote devices.
- Mobile-First UEM Solutions: Designed specifically for managing mobile devices, these UEM solutions focus on smartphones, tablets, and IoT devices. Mobile-first platforms are ideal for organizations with a large number of mobile workers, providing comprehensive management and security for mobile endpoints.
- Comprehensive UEM Platforms: Comprehensive UEM platforms manage all endpoint devices, including desktops, laptops, mobile devices, IoT devices, and even wearables. These solutions offer unified policies and workflows for managing a diverse range of devices, making them suitable for enterprises with varied device ecosystems.
- Device Management Across Multiple Platforms: A strong UEM solution should provide centralized management of all devices, regardless of their operating system (Windows, macOS, Android, iOS, Linux, etc.). Look for platforms that allow you to manage diverse devices and apply consistent policies across them.
- Security and Compliance Management: The platform should offer advanced security features such as encryption, device lockdown, and remote wipe for lost or stolen devices. Ensure the UEM can enforce compliance with internal and external regulations, including data privacy laws like GDPR and industry standards.
- Application Management: Ensure the UEM can manage app deployment, updates, and removal across different devices. This includes safeguarding devices from app store threats by maintaining a catalog of approved applications and restricting access to unauthorized software.
- Endpoint Detection and Response (EDR) Integration: Look for UEM platforms that integrate with EDR solutions to provide real-time monitoring and automated responses to potential threats. Integration with EDR allows for a proactive approach to endpoint security and helps mitigate advanced cyber threats.
- Device Enrollment and Lifecycle Management: The platform should support easy device enrollment methods, including zero-touch deployment for new devices. Additionally, look for lifecycle management features that help track devices from procurement to retirement, ensuring they are managed securely throughout their lifespan.
- Automation and Policy Enforcement: Automation capabilities are crucial for applying consistent policies across all devices. Look for features that allow for automated patch management, security updates, and policy enforcement to ensure that all endpoints comply with your organization’s standards.
- Unified Reporting and Analytics: A good UEM solution should offer unified reporting and analytics that provide visibility into endpoint health, compliance status, and security risks. The ability to generate custom reports can help IT teams identify trends, monitor device usage, and ensure adherence to company policies.
- The Convergence of UEM and Security:
Explore how UEM platforms are integrating advanced security features like EDR, Zero Trust architecture, and behavioral analytics. Learn how UEM is evolving to meet the growing security challenges faced by modern enterprises.
- AI and Automation in Endpoint Management:
Discover how AI and machine learning are being integrated into UEM solutions to automate routine tasks, predict device health issues, and proactively manage endpoint security. These advancements help IT teams scale their management efforts without sacrificing quality.
- The Role of UEM in Supporting Remote and Hybrid Workforces:
As remote work continues to grow, UEM platforms are becoming essential for managing and securing devices across multiple locations. Learn how UEM solutions are adapting to ensure productivity and security for remote and hybrid workforces.
- UEM and Compliance in Highly Regulated Industries:
Understand how UEM solutions help organizations in highly regulated industries, such as healthcare, finance, and government, comply with strict data protection and security regulations. Discover tools and features that ensure continuous compliance.
- Emerging Trends in Device Lifecycle Management:
Explore new approaches to managing the full lifecycle of devices, from procurement to retirement. Learn how UEM platforms are improving inventory tracking, device decommissioning, and recycling efforts while ensuring security across all lifecycle stages.
Key Features to Look For
When evaluating UEM solutions, ensure they include the following essential features:How to Evaluate UEM Solutions and Vendors
Evaluating UEM solutions involves several specific steps that ensure you choose the right solution for your organization’s needs:Assess Cross-Platform Compatibility and Ease of Integration.
Ensure the UEM solution seamlessly supports multiple operating systems and integrates with your existing IT infrastructure, including security tools like SIEM, firewalls, and identity management systems. Cross-platform compatibility is key for organizations managing a diverse set of devices.
Examine Scalability for Future Growth.
Your UEM platform must be scalable to grow with your organization. Whether your business is expanding to new locations or adding new devices and employees, ensure the platform can handle increased workloads without compromising performance or security. This feature is especially necessary for businesses that run bring-your-own-device (BYOD) policies.
Evaluate Automation and Policy Customization.
Like enterprise mobility management (EMM), automation plays a critical role in endpoint management. Evaluate the solution’s ability to automate routine tasks like software updates, policy enforcement, and security patches. Moreover, ensure the platform allows for custom policy creation that aligns with your organization’s unique compliance and security needs.
Review Device Security and Compliance Features.
UEM solutions must provide robust security measures for protecting sensitive data across all endpoints. Look for features like encryption, remote wipe, VPN management, and compliance monitoring. Ensure the platform supports detailed compliance reporting for industry standards such as GDPR, HIPAA, and PCI-DSS.
Test Remote Management and Support Tools.
Prioritize platforms that offer reliable remote management tools. Find systems that allow IT teams to support devices from a single source without requiring physical access. Remote troubleshooting, remote wiping, and real-time monitoring are essential features for maintaining productivity and security across a distributed workforce.
Consider Vendor Expertise and Support Services.
Select a UEM vendor with a proven track record in endpoint management and strong customer support services. Vendors offering extensive onboarding, ongoing technical support, and access to a knowledge base will make the transition smoother and assist during the implementation process, leading to a positive user experience.
UEM Research Insights
Topics of Interest
Stay informed on UEM trends by exploring these key topics:Recommended Resources for Further Learning
Based on recent engagement within the Contentree community, here are the most popular resources to help grow your understanding of UEM solutions:Empowering Frontline Workers with Unified Endpoint Management
This white paper explores how VMware Workspace ONE UEM helps organizations manage and secure devices for frontline workers. Learn how UEM improves productivity while ensuring security and compliance across a mobile workforce.
Citrix Endpoint Management Security Overview
This case study provides insights into Citrix Endpoint Management's security features, highlighting how it enhances protection and control over endpoints across an organization. Discover how this UEM platform helps businesses mitigate security risks while managing diverse devices.
Unified Endpoint Management in a Work-from-Anywhere World
This report examines how UEM solutions are adapting to the work-from-anywhere model. Explore the key trends in managing and securing endpoints in distributed environments, including automation, security integrations, and compliance features.
A Final Word on UEM Solutions
Choosing the right Unified Endpoint Management (UEM) solution is essential for strengthening the security and management of your organization’s devices. By understanding the key features to look for, you can select endpoint management tools that ensure security and compliance across your organization.
