3M, a Minnesota-based conglomerate with a diverse customer base, relied heavily on manual processes for receivables reconciliation, employing a large shared services team. This manual approach required an average of 4 man-hours and several elapsed days to process from remittance to cash application, reducing working capital efficiency. To address this, 3M deployed Global PayEX’s FreePay solution, which digitized invoice presentment, automated payment processing, and enabled end-to-end customer account reconciliation. This automation improved collection efficiency, reduced Days Sales Outstanding (DSO) by 4 days, and enhanced transparency and accuracy in financial operations.

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