Challenges Horizon Credit Union was struggling to share information with employees. Their legacy intranet wasn’t user-friendly and it didn’t have search functionality. As a result, everyone was left digging for information. Even when employees could locate documents, they didn’t know if what they were accessing was the most current version. There were also bottlenecks for content publishing. On the existing intranet, only authorized employees with technical knowledge could add content. As a whole, this system provided little value to most employees. The team at Horizon Credit Union knew that it was time to upgrade their intranet. They needed to improve the user experience, engage more employees and streamline document management. That’s when they began their search for a flexibl

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