Case Study

A Large US-based Insurance and Annuity Provider Modernizes End-to-end Policy Servicing with Newgen

A Large US-based Insurance and Annuity Provider Modernizes End-to-end Policy Servicing with Newgen

Pages 6 Pages

Newgen Software helped a major US insurance provider automate over 100 business processes and migrate 40 TB of content from four legacy repositories. This transformation streamlined content-centric workflows, integrated multiple legacy policy admin systems, and boosted user productivity. The solution enhanced operational efficiency, enabling quick and effective policy servicing, addressing the challenges posed by high request volumes and complex processes. Ultimately, Newgen’s technology empowered the insurer to deliver faster, more reliable services across its nationwide client base.

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