Newgen Software helped a Cyprus-based insurer digitally transform its operations by streamlining customer onboarding, underwriting, claims, and policy servicing processes. It reduced dependency on physical documents, lowered operational costs, and boosted productivity among agents and users. The automation and digital workflow improvements enhanced customer experience, shortened turnaround times, and strengthened the insurer’s service offerings. This transformation enabled the company to offer more efficient, cost-effective insurance solutions and better differentiate itself in a competitive market.

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