Uludag Electricity, one of Turkey’s largest retail‑electricity providers, serves three million subscribers and five million people across four provinces while balancing strict public‑sector regulations with private‑sector innovation goals. Iron Mountain’s records‑management and workflow‑automation software helped the utility move toward a paperless operation by digitizing billing files, service requests, and regulatory documentation, then organizing them into a secure, searchable repository. This improved compliance, reduced manual handling, and accelerated customer‑service processes, enabling Uludag to support new digital‑grid and EV‑charging initiatives without adding administrative overhead.

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