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Case Study

Achieving 4X Deployment Velocity with Automated Testing

Achieving 4X Deployment Velocity with Automated Testing

Achieving 4X Deployment Velocity with Automated Testing

Cypress.io
Pages 2 Pages

This case study highlights how ServiceNow improved deployment speed and confidence by replacing a complex manual QA process with Cypress automation. Previously, a lengthy and inefficient testing workflow slowed down releases and created uncertainty around product quality. By automating critical tests and integrating Cypress into CI/CD pipelines, the team streamlined testing and improved visibility across deployments. The new approach reduced manual effort, increased collaboration, and enabled faster feedback loops. As a result, ServiceNow achieved a 4X increase in deployment velocity, reduced operational overhead, and empowered engineers to release updates more frequently with greater confidence.

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