Aerospace and Defense Company Prepares for Flood of HR Inquires with [24]7.ai Chatbots and FAQs
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Aerospace and Defense Company Prepares for Flood of HR Inquires with [24]7.ai Chatbots and FAQs
2 PagesThis multinational aerospace and defense conglomerate was going through a merger and the human resources team was anticipating their constituents —namely their 80.000 person employee base—were going to have trouble getting answers to their many questions. The small team of HR specialists knew they’d need a simple way to help employees find the answers themselves. The company’s M&A transition team tapped a consulting agency to find a resource that could deliver a conversational bot with built-in artificial intelligence. The consultant immediately surfaced [24]7.ai
