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Case Study

Allied Universal® Supports Wayne County Courthouse Operations Amid Staffing Crisis

Allied Universal® Supports Wayne County Courthouse Operations Amid Staffing Crisis

Allied Universal® Supports Wayne County Courthouse Operations Amid Staffing Crisis

Allied Universal
Pages 2 Pages

This success story highlights how Wayne County Circuit Court (WCCC) addressed severe staffing shortages that disrupted court operations following the COVID-19 pandemic. In early 2023, limited personnel within both the court system and the sheriff’s office, which was solely responsible for courthouse security, prevented a full return to in-person proceedings. Under the leadership of Chief Judge Patricia Perez Fresard, restoring normal court operations became a top priority. Allied Universal partnered with the court to provide additional security personnel and operational support, helping address critical workforce gaps and stabilize security coverage. The enhanced security program enabled the court to increase staffing levels, improve safety, and support the gradual return of in-person serv

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