Case Study

Allstate’s Intelligent Agent Increases Sales and Reduces Call Center Traffic

Allstate’s Intelligent Agent Increases Sales and Reduces Call Center Traffic

Allstate Corporation, America's largest publicly held personal lines property and casualty insurer and a Fortune 500 giant, launched Allstate Business Insurance (ABI) to deliver commercial insurance products for vehicles, properties, and liability to Main Street businesses. Previously focused on personal lines, agents faced challenges with new products, systems, and underwriting guidelines. Earley Information Science (EIS) software was key to overcoming these hurdles by integrating disparate data sources, automating underwriting workflows, and providing intelligent information management. This enabled rapid product onboarding, consistent decision-making, reduced training needs, and seamless scalability, empowering ABI to efficiently serve small business customers with reliable, tailored co

Join for free to read