Alorica Uses LiveVox to Build Delightful Customer Experiences with Data Sees Sales Increase 11% Increase in YoY Total Sales + 11 % Faster deployment than traditional implementation time 50 % [email protected] | 844.207.6663 | livevox.com 1 Use Case More campaign rollouts with better performance analytics Industry Business Process Outsourcing Solution Integrated CRM with engagement channels like Voice & SMS Contact Manager Impact Increased sales by 11% Boosted efficiency and YoY sales by 11%. Decreased agent’s handle time by surfacing pertinent information faster. Lower handle times & faster resolutions as a result of better data visibility. Seamlessly integrated with existing systems of record. Improved risk mitigation using a built-in compliance capture framework

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