CASE STUDY Portable Digital Radios & Mission-Critical Network AMBULANCE SERVICE MAINTAINS COMMUNITY TRUST WITH SUPERIOR COMMUNICATIONS SEAMLESS, RELIABLE & SECURE COMMUNICATIONS SYSTEM FOR BUSY AMBULANCE SERVICE In the 1960s, calls to Triple Zero taken in a Sydney coordination centre of the Ambulance Service of New South Wales (NSW) would be noted down by hand. The handwritten notes were then physically passed along a conveyor belt running along the middle of the office to the dispatcher, who then coordinated the ambulances’ response. It’s a far cry from the state-of-the-art communications in use by the service today. These days a call to Triple Zero will be answered by a call operator. If an ambulance is required, a sophisticated communications system enables vital information to

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