An agriculture company plants the seeds for a global, unified communications infrastructure with BCM One
An agriculture company plants the seeds for a global, unified communications infrastructure with BCM One
2 PagesA global agriculture company with 40,000 employees faced a fragmented voice environment caused by years of growth and disparate systems, leading to inconsistent user experiences, data silos, and complex billing. Wanting one unified platform, they chose Microsoft Teams Operator Connect and partnered with BCM One for its global PSTN footprint and vendor-agnostic capabilities. Starting with 2,750 call paths and 10,000 DIDs in North America, the solution streamlines carriers, reduces costs, simplifies support, and sets the foundation for a seamless global rollout.
