Banner Health participated in the American College of Surgeons NSQIP program, using Health Catalyst's Tech-Enabled Managed Services to collect data on 150+ variables for thousands of patients, measuring performance against national standards. Manual, error-prone processes hindered scalable inter-rater reliability (IRR) confirmation for abstraction accuracy. Leveraging the Health Catalyst® Data Operating System (DOS™) platform, Banner automated IRR assessments, achieving over 90% reliability. This streamlined data collection, enhanced process improvements, boosted patient outcomes, and eliminated burdensome manual audits for sustainable quality gains.

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