Case Study
APEX: Great Lakes Aggregates
To elevate customer service, accelerate load times, and improve site safety across four locations, Great Lakes Aggregates sought a seamless, error-free process flow from check-in to departure. The company partnered with Command Alkon by implementing the Apex scale ticketing system combined with Automatic License Plate Recognition technology. By leveraging Command Alkon's advanced software solutions, Great Lakes Aggregates eliminated handwritten errors and misplaced tickets while achieving significant time and labor savings. This powerful digital upgrade integrated point-of-sale modules directly with quoting, dispatch, and back-office operations, ensuring superior data accuracy and an exceptionally streamlined customer experience.
