A fast-growing transportation brokerage firm outgrew its legacy TMS and siloed tools, which caused manual tracking, poor visibility, compliance issues, limited analytics, and disorganized contract management. Synoptek redesigned the ecosystem end to end, developing a modern custom TMS with automated workflows, real-time tracking, cross-border and compliance support, advanced pricing analytics, and integrated contract management. They added a full BI stack with a dedicated data warehouse and Power BI reporting, Azure-based cloud architecture, and 24/7 managed services for application and infrastructure support. Results included smoother logistics operations, better visibility, streamlined IT delivery, reduced manual effort, improved pricing and compliance, and a scalable foundation for grow

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