Case Study

AppsFlyer Grows Customer Success with Troops

AppsFlyer Grows Customer Success with Troops

Pages 3 Pages

AppsFlyer Grows Customer Success with Troops AppsFlyer, ?the global attribution leader, ?empowers brands with a holistic view of every user journey across platforms, channels, and devices. The company has more than 12,000 customers, including Walmart, Nike, HBO, Tencent, and NBC Universal. Its ecosystem of 5,000+ technology partners includes Facebook, Google, Apple Search Ads, Salesforce, and Adobe. In the past three years, AppsFlyer has grown from 180 to 900 employees. We recently spoke with Ziv Peled, Chief Customer Officer, and Asaf Klein, Director of Client Services, Strategy & Operations. Ziv leads a global team of more than 150 Customer Success Managers (CSMs) from pre-sales through onboarding, adoption, and advocacy. His teams are global, located in 12 offices aroun

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