Case Study
Arab International Bank makes a digital transformation
Arab International Bank, a Cairo‑based financial institution, sought to improve customer experiences by modernizing its know your customer (KYC) data and onboarding processes, which relied heavily on paper‑based files and slow, manual workflows. Iron Mountain’s InSight Content Management solution helped by digitizing more than three million backfiles, classifying and indexing customer records, and integrating them into a secure, searchable platform that supports one‑time‑password authentication and real‑time access to information. This enabled faster onboarding, immediate sign‑ups, and stronger compliance while reducing operational risk and enhancing the bank’s digital‑transformation journey.
