Icon was chosen for its strong track record in complex payments transformations and was tasked with delivering consultancy and architecture expertise to support the bank’s rollout of real-time payment solutions across multiple regions, including Australia, Canada, Egypt, Indonesia, Japan, Malaysia, the US and Vietnam. Icon analysed existing payment flows, identified gaps and worked closely with stakeholders to ensure clear understanding of requirements. The team provided high-level end‑to‑end solution architectures for each market and delivered solution designs that aligned local needs with a cohesive global payments strategy, enabling consistent, scalable modernisation across the bank’s diverse operations.

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