Case Study
Arjo's ReNu Medical Reprocessing: Customer Success Story with Softengine and SAP Business One
Arjo’s ReNu Medical Reprocessing division in Everett faced major operational challenges from manual Excel processes and an underperforming ERP system that limited visibility and efficiency. When Joe Ridge joined as Senior Director of Operations and General Manager, he identified serious gaps in configuration and data integrity. Softengine helped by resetting the SAP Business One deployment from the ground up, treating Arjo like a new customer, guiding data remediation, and rebuilding system understanding without interrupting operations. This approach improved data accuracy, expanded ERP adoption, and delivered real-time operational clarity for stronger day-to-day performance and long-term control.
