Case Study

Aubuchon Hardware Delivers Personalization, Convenience

Aubuchon Hardware Delivers Personalization, Convenience

Aubuchon Hardware Delivers Personalization, Convenience

Aubuchon Hardware partnered with Redpoint Global to enhance its personalized, omnichannel experience and boost loyalty program engagement. With Redpoint’s CDP, Aubuchon gained a unified customer view, enabling real-time personalization in emails, website content, and replenishment campaigns. This led to increased sales, higher email open rates, and a seamless buy-online, pick-up in-store (BOPIS) experience. Loyalty members using BOPIS spend 68% more than others, and 20% make additional in-store purchases. Redpoint’s solution also reduced duplicate accounts and improved marketing efficiency.

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