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Case Study

Automating the Customer Due Diligence experience

Automating the Customer Due Diligence experience

Automating the Customer Due Diligence experience

Icon Solutions
Pages 2 Pages

A Tier 1 bank managing over £750 billion in assets sought to automate Customer Due Diligence and ongoing KYC requirements, aiming to reduce manual reviews to under 10 percent. Although an event-driven platform with a modular architecture was nearing completion, the bank needed expert support to fully realize its end-to-end automation goals. Partnering with Icon Solutions, the bank leveraged specialized software, integration frameworks, and deep technical expertise to optimize its publish/subscribe model. Icon’s advanced technology and architectural guidance helped streamline complex workflows, eliminate manual bottlenecks, and successfully deliver a highly efficient, fully automated compliance platform.

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