Case Study

AutomationEdge’s RPA Solution Skyrocketing Business Processes for IDBI Federal

AutomationEdge’s RPA Solution Skyrocketing Business Processes for IDBI Federal

AutomationEdge’s RPA Solution Skyrocketing Business Processes for IDBI Federal

About the Client Headquartered in Europe, IDBI Federal is a multinational insurance giant with a robust network of 3000+ branches across India. With specialization in insurance policies, IDBI Federal is touching the lives of 8,00,000 customers with over 8.23 lakh policies. Challenges • Managing high volume proposal requests, approx 30-40 requests per day • Providing high backlogs at the end of the month/financial year closures • Processing more than 30-40 claims processing requests per day on time

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