Avalara improved collaboration, communication, and inclusion by consolidating multiple tools into the Atlassian platform, creating a unified environment for cross-functional work. This shift enhanced alignment across business units, enabling teams to coordinate more effectively when delivering features and applications. Automation played a key role, supporting the creation of around 20,000 tickets and helping implement hundreds of inclusive edits, reducing manual effort and improving consistency. By centralizing workflows and improving visibility, Avalara streamlined operations, increased efficiency, and fostered a more connected and inclusive workplace that supports scalable growth and effective teamwork.

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