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Case Study

Baiduri Bank adopts instant issuance solution to deliver new and replacement cards in 15 minutes

Baiduri Bank adopts instant issuance solution to deliver new and replacement cards in 15 minutes

Baiduri Bank adopts instant issuance solution to deliver new and replacement cards in 15 minutes

Entrust
Pages 3 Pages

Baiduri Bank, a leading financial institution in Brunei with the country’s largest cardholder and merchant base, sought to modernize its payment card offerings to meet diverse customer needs. To achieve this, the bank implemented an instant issuance strategy using Entrust systems and software, combining both batch and on-demand card production. This approach enabled greater flexibility, faster card delivery, and improved customer experience. The solution also ensured compliance with major global payment standards, including those from Amex, Visa, MasterCard, and UnionPay, strengthening security while enhancing operational efficiency and service quality.

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