Case Study
Balto Doubles Contract Value and Improves Pipeline Accuracy by 87%
A rapidly growing contact-center technology company implemented Xactly Forecasting after its revenue and headcount nearly tripled within one year. Existing forecasting processes lacked clear visibility and made it difficult for stakeholders to track, analyze, and manage opportunities efficiently. Xactly consolidated pipeline information by representative and team, allowing sales leaders to identify deal momentum, locate stalled opportunities, and evaluate deal health without relying on disconnected spreadsheets or call notes. Unified data and flexible reporting improved decision-making, transparency, and seller motivation. Following implementation, total contract value increased by 100%, quarterly wins rose by 13%, and pipeline accuracy improved by 87%. The company also shortened its sales
