A fast-growing dermatology practice expanded to 19 locations through acquisition and lacked a unified voice infrastructure. When the pandemic pushed employees to Teams, they needed reliable voice support and turned to BCM One. After requirements changed, BCM One redesigned the solution into a streamlined Teams/UCaaS deployment using Voice Enabled Teams, cutting per-user costs by more than half. BCM One also improved connectivity with upgraded dedicated internet and temporary coax for short-term sites. With a flexible, business-aligned approach, BCM One delivered a scalable managed voice and network solution that now supports the practice’s long-term growth.

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