A hospital without a disaster recovery plan was mid-deployment on a new redundant voice solution when a major hurricane destroyed local infrastructure, cutting off all dial tone. BCM One immediately intervened, leveraging carrier relationships to get the hospital’s numbers released for emergency porting—even when all providers had halted orders. Within a day, BCM One hand-delivered IAD devices across the campus, enabling the legacy phone system to access SIP service and restore critical voice lines. Their rapid, resourceful response allowed the hospital to remain focused on patient care during the crisis.

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