A dance apparel brand with 20 U.S. stores relied on a small New York–based team to manage all retail technology and turned to BCM One to handle voice and data across locations. BCM One delivered the right mix of hosted VoIP via InPacket, POTS, and MPLS, while consolidating nationwide carriers into one bill. With BCM One managing day-to-day support, contract navigation, upgrades, and troubleshooting, the nontechnical retail managers gained a single point of contact. When wiring issues arose during a store move, BCM One dispatched a partner to fix the problem quickly, preventing downtime.

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