Case Study

BCM One helps IT services company drive big savings with voice consolidation

BCM One helps IT services company drive big savings with voice consolidation

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A global IT services company sought to replace multiple legacy phone systems with a unified Microsoft Teams solution to streamline vendors, reduce data center needs, and avoid renewing costly contracts. To meet tight deadlines, they needed new numbers rather than porting. BCM One delivered Pure IP Enterprise Voice for Teams Direct Routing with managed SBCs, fax services, and about 35,000 DIDs for 30,000 users across 45 locations. The migration was completed in four months, generating millions in savings and enabling future cost reductions by identifying unused numbers.

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