Benefits’ Big Impact on Employee Experience More than Just a Work PerkEmployee experience (EX) is a priority for 92 percent of organizations, which means that there has never been a better time to optimize the benefits process. Benefits, after all, are extremely important: Not only do they impact current employees, but they can also be the determining factor for prospects when deciding to take a job offer. Benefits can even affect retention, influencing current employees to look for a new job if they don’t feel like the offerings are competitive. In order to provide insight into the expectations for employee benefits processes, isolved surveyed more than 800 full-time employees based in the United States in April 2021. These employees ranged across job titles and industries. T

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