Big Bus Tours modernized its IT after the pandemic, shifting from on-premises backups to a cloud-first model using Microsoft 365 and Veeam Data Cloud. Veeam reduced RTO from up to seven days to just hours or minutes, backed 40 TB of Microsoft 365 data, and implemented a forever-retention policy to support global compliance frameworks like GDPR and CCPA. Automatic scaling supports rapid business expansion and acquisitions. With Veeam, the small IT team focuses on innovation—such as dynamic ticket pricing—while ensuring consistent, reliable protection across 27 cities worldwide.

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