Case Study

Black Box Helps a Leading Kenyan Airline Secure Its VoIP Remote Worker Infrastructure

Black Box Helps a Leading Kenyan Airline Secure Its VoIP Remote Worker Infrastructure

A leading Kenyan airline operating in 50 destinations relied on a VoIP system that was increasingly targeted by cyberattacks, including brute force attempts, data theft, eavesdropping, and toll fraud via IVR callback scams. These vulnerabilities risked revenue loss and reputational damage. Partnering with Black Box, the airline implemented Assertion SecureVoice, a VoIP security solution that inspects SIP messages and calls 24/7 in real time to block fraudulent activity. Delivered through a cloud-based deployment with minimal setup, the solution restored system integrity, improved security, and opened opportunities for future VoIP enhancements.

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