ServiceNow, a leading cloud-based platform for enterprise workflow automation and IT service management, struggled with significant inefficiencies in its data management processes. Challenges included time-consuming endpoint creation, release-dependent availability delays, and poor performance when extending applications via built-in APIs. Partnering with Jade Global, the company successfully optimized these critical workflows. Jade Global’s expertise enabled the development of a more scalable architecture, significantly accelerating time-to-market for development artifacts and improving overall system performance. By streamlining data entity management and providing on-demand endpoint availability, Jade Global empowered ServiceNow to overcome their scalability bottlenecks, ensuring a more

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