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Brightly achieves 360-degree view of entire business and 97% customer satisfaction with Sage Intacct

Brightly achieves 360-degree view of entire business and 97% customer satisfaction with Sage Intacct

Sage
Pages 4 Pages

Brightly unified its front and back office by integrating Sage Intacct with Salesforce, eliminating duplicate data entry and enabling seamless quote-to-cash processes. Changes made in either system update instantly, giving sales, support, and finance a complete customer view. Support agents can resolve billing, fulfillment, and order questions in one place, helping the company achieve a 97 percent customer satisfaction rate. Real-time visibility across pricing, orders, and renewals improves decision-making and reduces administrative costs.

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