United Fire modernized its decades-old DOS accounting system by adopting Sage Intacct, gaining visibility, automation, and scalability. Integrations with ServiceTrade and 2C Processor eliminated duplicate entry, automated month-end closes, and simplified invoicing. Real-time dashboards improved reporting and shifted leadership to data-driven decision-making. By identifying overdue receivables and hiring an A/R specialist, the company cut overdue A/R from 55 percent to 22 percent, boosting cash flow. With clearer financial insight, United Fire hired more technicians, upgraded equipment, and increased sales by 25 percent.

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