Bringing the Building Permit Process Online
Bringing the Building Permit Process Online
5 PagesThe Town of Ellington, Connecticut, faced challenges modernizing its paper-based building permit process, where field officials lacked record access and citizens demanded online services like neighboring areas. With no IT department and limited staff, integrating four departments into one system seemed daunting. Vision33's SAP Business One provided a scalable, modular solution that digitized workflows, enabled real-time field access, and unified departments seamlessly. This proactive approach delivered online permitting to contractors and residents, streamlined operations, reduced manual errors, and empowered efficient management despite resource constraints.
