Case Study
BROOKLYN Public Library
Eastern DataComm helped Brooklyn Public Library modernize its communications by replacing 60 separate legacy phone systems with the Mitel Unified Communications platform. Serving 2.5 million residents across the Central Library, Business & Career Library, and 58 neighborhood branches, the library required a scalable and reliable solution. The upgrade reduced costs, simplified system administration, and introduced enhanced functionality to support evolving needs. By consolidating communications into a single platform, the library improved operational efficiency, strengthened collaboration across locations, and established a flexible foundation capable of growing alongside its expanding programs, services, and technology demands.
