Case Study
Building Resilient Operations after a Cyber Attack
A leading U.S.-based packaging company, serving major customers such as Heinz, Home Depot, and General Motors, faced a significant ransomware attack in 2021 that disrupted operations across much of its manufacturing network. The cyberattack resulted in production outages, product losses, short-term financial impacts, and approximately two months of operational disruption. Recognizing the need for stronger resilience and security, the company implemented Kepware, PTC’s industrial connectivity solution, as a foundation for its industrial data strategy. By establishing a secure, scalable, and resilient architecture across its plants and mills, the company improved connectivity, strengthened operational reliability, enhanced supply chain continuity, and increased its ability to withstand futur
