Headquartered in Dubai, this multinational logistics leader operates 172 marine and inland terminals across 51 countries, delivering cargo logistics, port operations, maritime services, and free zone management to power complex global trade—now spanning 140+ countries. As their product footprint exploded, day-to-day support fragmented, threatening operations. InTech software built a scalable, 24/7 L1/L2 support framework, streamlining incident response, boosting cross-continental collaboration, and integrating proactive monitoring with structured release management to guarantee uninterrupted operations, faster deliveries, and superior customer satisfaction worldwide.

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