Case Study

bunq's Success Story: Leveraging Camunda for a Safer Digital Banking Experience

bunq's Success Story: Leveraging Camunda for a Safer Digital Banking Experience

bunq's Success Story: Leveraging Camunda for a Safer Digital Banking Experience

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bunq improved digital banking safety and operational resilience by using the Camunda Platform and Zeebe to orchestrate faster, more reliable responses to online threats. As Europe’s second-largest neobank with over 12 million users, bunq focused on reducing phishing site takedown times to better protect customers and meet regulatory requirements. Camunda enabled quicker time to action, improved collaboration across teams, and scalable, resilient processes. The result is enhanced customer safety, increased brand reputation, greater flexibility, cost savings, and a future-ready orchestration foundation that supports secure growth across bunq’s digital banking services.

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