CallTower’s Microsoft Teams Direct Routing A Complete Communication Solution Voice enabling Microsoft Teams with Enterprise Grade Direct RoutingABOUT SEIBELS SERVICES GROUP: THE CHALLENGE Seibels Services Group works hard to provide best in class insurance services and lead- ing technology to the Property and Casualty Industry. Seibels offers the Property & Casualty insurance industry a full suite of business process services designed to help clients adapt quickly to market changes, maximize opportunities, and improve efficiencies at a managed cost. By working smarter, carriers can grow their books of business, expand their geo- graphic footprint, and find ways to reduce their overall expenditures. Organizations with complex systems need flexible solutions in order to keep function

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