Careem strengthened its ability to support a true work-from-anywhere model by replacing legacy VPN and firewall technologies with the Zscaler Zero Trust Exchange. The company sought to attract and retain top global talent while supporting rapid business growth with secure, seamless access to applications and resources. By adopting a zero trust architecture, Careem reclaimed approximately 20,000 engineering hours annually, reduced costs by around 55%, and significantly improved operational efficiency. The platform enhanced user experience by reducing issue resolution times by 62% and increasing Net Promoter Scores by 70% among employees and customer service representatives. It also strengthened cybersecurity by preventing approximately 15,000 threats each month while helping reduce geopolit

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