One of India’s largest multinational conglomerates, operating across steel, energy, minerals, paints, ports, infrastructure, and cement, employs 45,000 people directly and 100,000 indirectly, with revenues of USD 13 billion in 2022. Managing a diverse contract workforce across 28+ plants was challenging due to inconsistent hiring, onboarding, and workforce management processes. Delays in information flow reduced productivity, while inflated and redundant workforce hours led to nearly 10% in avoidable operational costs. The company sought a unified contract workforce management solution to streamline operations and control resource expenses.

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