This case study describes an international education organization with nearly one million students across multiple higher education institutions in Latin America that sought managed IAM services after an initial Saviynt implementation by another provider. The client required ongoing platform management, knowledge transfer, improved documentation, and reporting to ensure scalability, security, and efficient application onboarding. Simeio assumed full IAM program management following a detailed review of existing workflows and provided Saviynt expertise, customized reporting, and structured support. The engagement enabled the seamless migration of more than 35 applications, delivered 16 hours per day support five days a week, reduced support tickets by 40 percent, and maintained 99.8 percent

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