The case study describes an American auto insurance company serving over 15 million policyholders and covering more than 24 million vehicles that faced limitations with a legacy NetIQ-based identity environment and manual helpdesk-driven provisioning. These constraints hindered governance, access requests, application onboarding, and automation, requiring significant time, cost, and specialized resources. To address this, the organization adopted an end-to-end IAM program and partnered with Simeio to replace NetIQ with the Saviynt IGA platform. The engagement focused on identity management, IAM automation, and modern IGA operations, supported by 16 x 5 platform management. As a result, the client cleaned over 500 entitlements in eight weeks, updated ownership for more than 400 AD entitleme

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