A top‑ranked academic medical center struggling with over four million unindexed patient files across 150 linear feet was holding records longer than needed, driving up storage costs and facing a prohibitively expensive manual review to identify eligible files for destruction. Iron Mountain’s records‑management software helped by automatically classifying and mapping records against retention rules, flagging which patient files were ready for secure destruction and which must be preserved. This reduced the physical‑records footprint, lowered ongoing storage expenses, and enabled a compliant, budget‑friendly disposition program without labor‑intensive manual sorting.

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