An enterprise client needed to transition its literature monitoring program because its existing vendor lacked transparency, creating regulatory risks and reducing confidence in inspection readiness. The client required a partner that could quickly restore compliance, improve process visibility, and ensure a smooth transition without disrupting ongoing safety surveillance activities. Key challenges included maintaining continuous monitoring during the vendor change, addressing limited visibility into workflows and compliance documentation, and managing a large portfolio of approximately 600 generic products that required high-volume global literature monitoring. Using EVERSANA ORCHESTRATE™ PV, the transition focused on strengthening compliance, increasing operational transparency, and supp

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